Order by Phone

To place your order by phone, please, call our toll-free 1-800-875-3639 number and be ready to provide us with your billing and shipping addresses, your phone number and your payment information. You will have to provide us with the color photo that you wish to use as a reference for the portrait. Send it by e-mail portreit@usagiftonline.com or mail it to the address below:

USA Gift Online
5155 Bilby Way
Sylvania, Ohio 43560

As soon as we get your photo and your credit card information is confirmed we will call you with your order number.

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Charges and refunds

• You have 72 hours from the time of confirmation of your order to make changes in your order, to use a different photo or cancel the order for full refund. In this case, you are required to notify us by phone
  1-800-875-3639 or by filling online form here.
  
  
• After 72 hours waiting time your order will be transferred abroad and the artist will start working. Cancellation and changes in your order will not be possible at this time. If you wish to cancel your order after 72 hours waiting time, you will not be eligible for refund.
  
  
• Any changes in your order after 72 hours waiting time will be considered as placing a new order.