• Shipping methods and costs
• Returns and exchange
• Satisfaction guarantee

USA (Visit UPS.com or call 1-800-PICK-UPS for more details).
Method:	Description:
UPS Next Day Air	Fast, guaranteed delivery to all 50 states and Puerto Rico by 10:30 a.m., noon or end of the next business day*, depending on destination. Some shipments to and from remote locations may require additional time in transit.
UPS 2nd Day Air:	An economical alternative for time-sensitive shipments that do not require overnight or morning service. Guaranteed on-time delivery to all 50 states and Puerto Rico by the end of the second business day*.
UPS 3 Day Select:	The ideal mix of economy and guaranteed on-time delivery. Guaranteed delivery by the end of the third business day* to and from every address in the 48 contiguous states.
UPS Ground:	Guaranteed day-definite ground delivery to every address within the 48 contiguous states. Prompt and low cost service.
CANADA (Visit UPS.com or call 1-800-PICK-UPS for more details).
Method:	Description:
UPS Worldwide Express:	For urgent international shipments, guaranteed door-to-door, customs-cleared delivery. Overnight delivery is guaranteed by 10:30 a.m. the next business day* to most major business centers and by the end of the business day to most other destinations in Canada. Routine customs clearance is built into your rates when you use UPS.
UPS Worldwide Expedited:	Guaranteed, door-to-door, custom-cleared delivery, typically within two business days*, to most destinations in Canada. Routine customs clearance is built into your rates when you use UPS.
UPS Standard to Canada:	Guaranteed, economical ground delivery to most addresses in 10 provinces of Canada. Charges for custom clearance are not included. UPS provides customs clearance services unless otherwise specified. For packages valued above $200 brokerage fees including duties and taxes will be billed to the importer.

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USAGiftOnline offers a 30-day money back guarantee on all products. If you would like to return or exchange an item, please click here to fill out a request form, and we will send you instructions on how to send the item(s) back.
Shipping charges are not refundable.

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We know how difficult it can be to buy products online that you can't touch, feel or try on (did you buy the right size? the right color?). That's why we stand behind all orders with our 30 day satisfaction guarantee. If for any reason you need to return (or exchange) an item, simply contact our customer service department.

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